My SD Card does not work or cannot be read

SD cards are great for storage of digital media, like photos or video clips in digital cameras, camcorders, MP3 players, and phones. Below are some of the reasons these cards may not work with a computer.

Test the SD card

If the SD card works with your device (e.g., can see pictures on the camera) but does not work with your computer, it is safe to assume the computer card reader has problems. A temporary workaround would be to connect the camera, phone, or another device to the computer using a USB cable with the SD card in the device. Once connected, you can transfer the data from the device to the computer without using the SD card in your computer. Skip to checking the USB adapters to start troubleshooting and finding a more permanent solution.

If the SD card does not work with your device (e.g., camera) and does not work with a computer or another card reader, the SD card may be bad. Skip to check write-protection to start troubleshooting SD card related issues.

Note: If your smartphone is capable of reading and storing data on an SD card, but your SD card is not working in your smartphone, the SD card may have been formatted by a device that is not readable by your smartphone's operating system (i.e. Android OS).

Built-in memory card reader

Some laptop computers and desktop computers have a built-in memory card reader. It is possible the memory card reader is not working properly and not able to read the memory card.

If you have access to another memory card, insert it into the memory card reader in your computer to see if it can be read. If it can be read, your memory card is bad and likely needs to be replaced. If the other memory card is also not readable by the built-in memory card reader, it is a string possibility the memory card reader is not working. You would need to have an authorized service center look at and repair or replace the memory card reader in your computer. You can also try using an external USB memory card reader instead.

Checking the USB adapters

If you are trying to access the SD card using a USB card reader that connects to a USB port on the computer, try the suggestions below.

Use back USB ports

If you have a computer with front and back USB ports and the reader is connected to the front ports, try connecting the reader to the back USB ports.

Disconnect and reconnect USB cable

Make sure the USB connector is securely attached to the USB port. You can verify its connection by disconnecting the USB connector and re-connecting it to the USB port.

Also, make sure the USB connector is securely connected to card reader as well. If this connection is loose, it can cause the card reader not to work properly or at all.

Disconnect and restart computer

Disconnect the USB connector, restart the computer, and then re-connect the USB connector to the USB port. Sometimes this resets the connection and allows the device to work properly again and read the SD card.

Install available drivers

Some USB card readers may have drivers available on the manufacturer's website. In most cases, Windows does automatically detect and install standard drivers, but some card readers may work better with drivers designed specifically for that device.

Test different types of digital media card

If your USB card reader is capable of reading types of digital media cards, try reading a different card to test the reader. If more than one card cannot be read, then the USB card reader may be defective and unable to read SD cards.

Press the card in a little harder

With some card readers, the SD card may have to be pressed in a little harder. Do not force the SD card into the slot, but try pressing in a little more than you normally would to make sure it is firmly inserted into the slot.

No drive icon in my computer

After inserting the SD card into your card reader, if there is no drive letter in My Computer to access the SD card, one potential issue may be that your computer is low on virtual memory. To resolve this issue, close all open programs and allow your computer to idle for a few minutes. Plug in the SD card again and see if the drive letter appears.

Also, if your computer has Windows Vista, you may need to download and install a patch to fix a known bug relating to issues with reading SD cards in Windows Vista.

Check write-protection

Many SD cards have a feature called write-protection toggled on and off by a switch on the left side of the SD card. With write-protection enabled, files cannot be modified.

If your SD card has a write-protection switch, make sure it is set to disabled, or in the opposite direction that it points to "LOCK" on the card. Then you can try using the SD card again and see if this fixes the issue.


With some card readers that use and store data on the SD card, the card is formatted much like how a disk drive is formatted when first used in a computer. In some cases, the device may format the SD card in a way that makes it only readable by that device and nothing else.

Note: If you have trouble getting an SD card to work with your smartphone, the card has probably been formatted for a device or computer your smartphone does not support.

As mentioned above, if the device (e.g., camera) can read the SD card and the computer can see that device using USB, the computer can access the media regardless of how it is formatted.

A potential fix for this is to format the SD card in the device you are using to make the card readable again, but keep in mind that it erases all the contents. Formatting should be done as a last attempt at getting the card to work.


If the above solutions do not work for you, it may be necessary to purchase a new SD card as a replacement. Like any storage media, SD cards fail over time, depending on how much use it gets and where it is used. Extensive use or harsher environments (extreme temperatures or humid climate) can result in SD card failure.

Additional information