General microphone troubleshooting
If you are experiencing issues with a microphone on your computer, review the troubleshootings options below for help on resolving the problem.
Not connected properly
Verify the microphone is correctly connected to the computer. The microphone must usually be connected to the back of the computer into the microphone jack. As can be seen in the picture, the microphone jack is usually a pink connector and has a picture of a microphone next to it.
Issues with microphone
If the microphone is correctly connected to the back of the computer, ensure you have a working microphone. Some older microphones may require a battery. If you have such a microphone, verify that it has a working battery.
If you do not have such a microphone or the battery is a known good battery, verify the microphone works on another device, such as a stereo.
Sound drivers not set up properly
If the microphone is connected correctly and nothing is physically wrong with the microphone, verify the sound card is properly set up in your operating system.